Privacy Policy
Privacy Policy
This Privacy Policy explains how MySocialLinks ("we", "us", "our") collects, uses, stores, and protects personal information when you use our platform, website, applications, and related services (the "Platform").
By using the Platform, you agree to the collection and use of information as described in this Privacy Policy.
1. Who This Policy Applies To
This Privacy Policy applies to:
- Users who create and manage MySocialLinks accounts
- Visitors who view public MySocialLinks profiles
- Anyone who interacts with the Platform
2. Information We Collect
Information You Provide Directly
We may collect information you choose to provide, including:
- Name or display name
- Email address
- Username and profile details
- Profile materials (links, images, embeds, layout choices)
- Account preferences and settings
- Communications sent to us (support requests, feedback)
If your plan includes email subscriber tools, we store subscriber email addresses on your behalf so you can access and export them.
Information Collected Automatically
When you use the Platform, we may automatically collect:
- IP address
- Device type, browser type, and operating system
- Pages viewed and interactions with profiles
- Referring URLs and timestamps
- Approximate location (country or region level)
This data is used for platform functionality, analytics, security, and abuse prevention.
Payment Information
Payments for MySocialLinks plans are processed by third-party payment providers.
- We do not store full payment card details
- Billing details are handled by the payment provider
- We may receive confirmation of payment status and subscription state
Tips and external payments: If you connect third-party tipping services (such as Stripe, PayPal, Revolut, Cash App, Wise, Square, or Venmo), those payments are handled entirely by the provider. We do not receive, hold, or control tip funds.
3. How We Use Information
We use personal information to:
- Provide and operate the Platform
- Create and manage user accounts
- Enable profile features and integrations
- Process subscriptions and plan access
- Provide analytics and insights to users
- Communicate about account activity, updates, or support
- Maintain security, prevent fraud, and enforce platform rules
- Improve platform performance and features
We do not sell personal information.
4. Email Communications
We may send emails related to:
- Account activity
- Billing and plan changes
- Security notifications
- Platform updates
If you collect email and phone subscribers through your profile, you are responsible for:
- Lawful collection and consent
- Compliance with email and SMS/phone marketing laws
- How you use exported subscriber data
5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember preferences
- Understand platform usage
- Improve performance and reliability
You can manage cookies through your browser settings. Disabling cookies may affect platform functionality.
6. Analytics and Insights
We may generate aggregated analytics such as:
- Profile views
- Link clicks
- Engagement patterns
Analytics are provided to help users understand performance. We do not guarantee accuracy and analytics may be delayed or estimated.
7. Third-Party Services and Integrations
The Platform may integrate with third-party services, including:
- Social platforms (X/Twitter, Bluesky, Discord)
- Streaming platforms (Twitch, Kick, YouTube, TikTok)
- Media platforms (YouTube, Spotify, Apple Music, SoundCloud, Audiomack)
- Payment providers (for subscriptions or external tips)
When you connect a third-party service:
- You authorise data access required for the integration
- Data use is governed by the third-party's privacy policy
- We are not responsible for third-party data handling
8. Data Sharing
We may share information:
- With service providers who help operate the Platform (hosting, analytics, email delivery)
- If required by law or legal process
- To protect the rights, safety, or security of the Platform or users
- In connection with a business transaction (such as a merger or acquisition)
We do not share personal information for advertising resale.
9. Data Retention
We retain personal information:
- While your account is active
- As needed to provide the Platform
- As required for legal, security, or compliance purposes
If you delete your account, we will delete or anonymise personal information unless retention is required by law.
10. Security
We use reasonable technical and organisational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
You are responsible for keeping your login credentials confidential.
11. Your Rights
Depending on your location, you may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Object to certain processing
- Request data portability
Requests can be made by contacting us (see Section 15).
12. International Data Transfers
Your information may be processed in countries where we or our service providers operate. We take steps to ensure appropriate safeguards are in place.
13. Children's Privacy
The Platform is not intended for individuals under 18. We do not knowingly collect personal information from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Platform after updates means you accept the revised policy.
15. Contact Us
If you have questions or requests about this Privacy Policy, contact:
